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Privacy
Policy

Your privacy matters to us. This policy explains how Charleswood Roofing collects, uses, and protects your personal information.

Last updated: February 2026

Information We Collect

When you use our website or contact us, we may collect the following information:

  • Contact information — name, email address, phone number, and mailing address provided through our contact and estimate request forms
  • Project details — information about your property and the services you are interested in
  • Usage data — information about how you interact with our website, including pages visited and time spent on the site
  • Cookies — small data files stored on your device to improve your browsing experience

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide estimates
  • Schedule and deliver our roofing and exterior services
  • Communicate with you about your project
  • Improve our website and services
  • Send occasional updates about our services, only if you have opted in

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your data is stored securely and is only accessible to authorized personnel who need it to perform their job duties.

Third-Party Services

We may use third-party services to help operate our website and business, including:

  • Website analytics — to understand how visitors use our site
  • Email services — to respond to your inquiries
  • Payment processing — to securely handle transactions

These third-party providers have their own privacy policies and we encourage you to review them. We do not sell or share your personal information with third parties for marketing purposes.

Cookies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device that help us understand how our site is used. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of any marketing communications

Contact Us

If you have questions about this privacy policy or wish to exercise your rights regarding your personal information, please contact us:

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.